FAQs

Get answers to the questions you have about our web-to-print software solution and program.

Licensing & Accounts


View our pricing plans to get more information about pricing.


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Yes you can change it, however there is a $100 charge for each domain change


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No your website will be hosted on AWS cloud based services which is included in the pricing.  You will not need to purchase hosting for your website.


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Enhanced SSL comes with a Load Balancer which allows faster load times of 30-60% faster for a monthly fee. Standard SSL that comes with the store by default. This does not come with a dedicated Load Balancer. You do have the ability to change your selection at any time. (Free)


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General Questions


You can only use the SSL that we provide which is provided at no cost, we do offer an enhanced SSL that will increase connection speed on your site.


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No your website will be hosted on AWS cloud based services which is included in the pricing.  You will not need to purchase hosting for your website.


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We do not host e-mail, we recommend that you use Rackspace, Godaddy, Google Mail or another e-mail provider to host your email addresses.


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You can submit tickets to our support staff via the support ticketing system here.


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Yes and no, the software is it's own stand alone website and e-commerce solution but you could put a website on an alternate sub domain of the same domain name for your other website. 


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Getting Started


You can only use the SSL that we provide which is provided at no cost, we do offer an enhanced SSL that will increase connection speed on your site.


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If you have any questions before signing up, you can contact us through our contact form here


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1. An active domain name or to purchase a domain name.
2. An active email address / email hosting with the same domain name.
3. Full DNS records for domain (this can be retrieved from the company you purchased your domain from i.e. Godaddy).
4. With a Manual Push or Hub License you will need a Merchant Account with one of the following supported payment gateways (Authorize.net, Moneris, MerchantWare, Converge, or Braintree)

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Knowledgebase & Documentation

We offer a comprehensive knowledgebase with documentation that will help you get up and running with your web-to-print storefront in no time.

Contact Us

Have more questions? We are ready to help with all of your questions and concerns.

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